REFUND POLICY

Effective Date: [Insert Date]

At SQRFEET.IN, customer satisfaction is important to us. We strive to provide genuine products and reliable service. This Refund Policy outlines the conditions under which returns, replacements, cancellations, and refunds may be processed.

1. Return Eligibility

Customers may request a return or replacement if:

• The wrong product was delivered.
• The product was received in a damaged condition.

Return requests must be raised within 6 hours of delivery.

2. Non-Returnable Products

The following products are generally not eligible for return or refund:

• Customized or made-to-order products.
• Cut-to-size materials.
• Opened seal products.
• Products damaged due to misuse, improper handling, or installation.
• Clearance sale or special discount items.

3. Return Conditions

To qualify for a return:

• The product must be unused and uninstalled.
• Original packaging, labels, manuals, and accessories must be intact.
• Proof of purchase must be provided.

SQRFEET.IN reserves the right to inspect returned items before approving a refund or replacement.

4. Order Cancellation

Before Dispatch

Orders may be cancelled before dispatch for a full refund.

After Dispatch

Orders cancelled after dispatch may be subject to delivery, handling, or return logistics charges.

5. Refund Process

Once a returned product is received and inspected:

• Approved refunds will be processed within 7–10 business days.
• Refunds will be issued to the original payment method wherever possible.
• For Cash on Delivery (COD) orders, customers may be required to provide bank account details for refund processing.

6. Replacement Policy

Where applicable, SQRFEET.IN may offer a replacement instead of a refund.

Replacement requests are subject to product availability.

7. Damaged or Incorrect Deliveries

Customers are encouraged to inspect products upon delivery.

If a product is damaged, defective, or incorrect:

• Notify us within 6 hours.
• Share photographs of the product and packaging if requested.
• Do not install or use the product before reporting the issue.

8. Shipping Charges

• Original delivery charges are generally non-refundable unless the error was caused by SQRFEET.IN.
• Return pickup charges may be deducted where applicable.

9. Refund Rejection

Refund requests may be declined if:

• The product has been used or installed.
• The return request is raised beyond the eligible period.
• The product is returned without original packaging or accessories.
• The damage is found to be customer-induced.

10. Contact Us

For refund, replacement, or cancellation requests, please contact:

SQRFEET.IN

Phone: +91 9181055132

Website: https://sqrfeet.in

We are committed to resolving customer concerns fairly and promptly.